Good to know

Our policies.

These keep appointments running on time and treatments safe for everyone. If anything here is unclear, please ask before booking.

Cancellations and rescheduling

Please provide at least 24 hours’ notice for cancellations or rescheduling.
Cancellations made under 24 hours’ notice may incur a fee.
No-shows may result in charges, forfeiture of prepaid services, and denial of future appointments.
Late arrivals may have their appointment shortened or rescheduled, so that other clients’ time is protected.

We accept cash, card, CareCredit, HSA and FSA, and Cherry Financing.
Insurance is not accepted for any services.
Full payment is due at the time of your service. Deposits are required at the time of booking.

We do not offer refunds.
Services already rendered, missed appointments, and late cancellations are non-refundable.
Prepaid services may be eligible for credit toward future appointments at management’s discretion.

Memberships are set up as a recurring monthly charge and continue until cancelled.
Membership runs for a minimum of 90 days from the date you join.
After 90 days you may cancel at any time, by written request to info@tranquilitybar.com.
An IV membership drip covers any drip priced at $180 or less. Drips above $180 are available for an additional charge.
A drip you do not redeem in the month it accrues rolls over, and must be redeemed within six months of the date it accrued.
Memberships and packages are non-transferable and for individual use only.
Changes require advance notice before the next billing cycle.

Gift cards are bought online and can be used toward any service.
After payment you must complete our short verification form. Purchases that are not verified are cancelled and refunded.
This step exists to protect buyers against card fraud.

A medical evaluation is required before certain treatments.
Informed consent forms must be signed before treatment.
Please disclose your medical history, medications, and any conditions.
We reserve the right to refuse or postpone a service where it is not safe to proceed.

If you have symptoms of an acute illness, please notify our staff before your appointment.
Services may be postponed where illness is apparent, at our discretion.

Questions about any of the above? Call +1 682-267-3600 or email info@tranquilitybar.com.